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Mixed Signals: The State of Black Entrepreneurship

The gap in businesses ownership rates between whites and blacks is widely regarded as evidence of inequality. How bad is it really, and what can be done?

When he started his company, Donald Coleman had nothing but his personal savings and a few faithful friends to fund it. Twenty years later, GlobalHue, Coleman’s marketing communications agency that focuses on minority consumers, closed 2008 with $825 million in billings. Numbers like that earn Coleman membership in an all-too-exclusive club: He is a successful black entrepreneur. And he has an idea why there aren’t more people like him.

“I think it’s quite evident that the lack of access to capital is the reason why there aren’t more minority entrepreneurs,” he says.

Coleman’s experience resonates with studies like Race and Entrepreneurial Success, published last year by University of California, Santa Cruz economics professor Rob Fairlie and research associate Alicia Robb. They analyzed confidential data from the U.S. Census Bureau to paint a comprehensive picture of minority business ownership, and the results, at least for black entrepreneurship, are bleak. Overall, the number of black business owners is far lower than the national average, and their businesses also “tend to have lower sales, fewer employees and smaller payrolls, lower profits, and higher closure rates.” ….more at Mixed Signals: The Progress of Black Entrepreneurship – Business Ownership – Entrepreneur.com (http://www NULL.entrepreneur NULL.com/startingabusiness/article200506 NULL.html), published 9 March 2009.

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Be It Twittering or Blogging, It’s All About Marketing

Passionate New York Jets fan. Keen Knicks fan. Spends hours a day on the social networking sites Twitter, Facebook and Tumblr. Imbued of an entrepreneurial spirit — he even dreams of owning the Jets someday.

Gary Vaynerchuk may sound like an all-American boy, but at 33 he is a successful, grown-up businessman who has put his enthusiasms — and his penchant for publicity — to work in achieving 15-fold sales growth in his family’s wine business in the last decade, to $60 million.

He rebranded the shop, which was founded by his father, Sasha Vaynerchuk, a Russian immigrant, in Springfield, N.J., as the Wine Library and began online sales in 1997, when he was still in college. Since then he has steadily advanced his Internet-based marketing skills. His sites are tv.winelibrary.com, where his daily webcast, “The Thunder Show,” has won a wide following, and garyvaynerchuk.com.

Last December, seeking to enhance sales, he offered free shipping and promoted it three ways. As a result, he said, a direct marketing mailing cost $15,000 and brought in 200 new customers; a billboard ad cost $7,500 and won 300 new customers; and tweeting the promotion on Twitter attracted 1,800 new customers… Read more at Be It Twittering or Blogging, It’s All About Marketing – Question – NYTimes.com (http://www NULL.nytimes NULL.com/2009/03/12/business/smallbusiness/12social NULL.ready NULL.html), published 11 March 2009

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When Banks Say No, Microlenders Say Yes

When banks say no, owners of cash-starved small-businesses aren’t giving up on finding loans. Many are turning to microlenders for the money they need to meet the payroll, buy supplies, pay the rent and keep the lights and heat on.

These microlenders — community-based nonprofit lenders that draw on a varying mix of financing from the Small Business Administration; other federal, state and local government agencies; and some philanthropies — say small businesses and entrepreneurs are increasingly seeking financing as home equity loans, credit lines and other loans have all but evaporated.

Adding to the pinch, credit card companies are slashing spending limits for many cardholders, including some longtime small-business customers who have relied on their credit lines as a source of ready cash.

Even profitable small businesses that once relied on banks for financing are depending more on microlending, a resource that was originally intended to be a lifeline for women, low-income and minority entrepreneurs.

Microlenders around the country say they are encountering a rush of inquiries and an increase in applications for their loans, which usually range from $5,000 to $35,000… Read more at When Banks Say No, Microlenders Say Yes – NYTimes.com (http://www NULL.nytimes NULL.com/2009/03/12/business/smallbusiness/12micro NULL.ready NULL.html), published 11 March 2009

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My biggest mistake and how I fixed it

A few months ago, I had the opportunity to attend a book event for The Plain Dealer columnist Marcia Pledger to promote her new book “My Biggest Mistake and How I Fixed It (http://www NULL.amazon NULL.com/gp/product/1933197501?ie=UTF8&tag=archcom-20&linkCode=as2&camp=1789&creative=390957&creativeASIN=1933197501).” The book is actually a compilation of stories and case studies of local Cleveland small businesses that Marcia had written about over the last five years in her columns.

It’s a shame that most of you will only meet Marcia through the printed or electronic page because her enthusiasm and energy are contagious. Being a multi-mistake-maker myself, the first thing I said to Marcia was “I bet you have a long line of small businesses who want to be in your column.” When Marcia told me that she literally had to beg companies to share their ‘Biggest Mistake’ I couldn’t believe it.

“Let’s just say I have no problem doing my part to convince people. I’m not too proud to beg,” she said with a big smile and sparkling eyes. She was undaunted by the multitude of rejections she’s received over the five years it took to pull together over 260 small business lessons, from which just over 120 stories made the book. …read more of this at Book Review: My Biggest Mistake And How I Fixed It – Small Business Trends (http://smallbiztrends NULL.com/2009/03/book-review-my-biggest-mistake-and-how-i-fixed-it NULL.html), published 4 March 2009

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How to tell which ads are working

If you’re like a lot of small-business owners, you probably believe your advertising efforts are working because you’re making sales. But do you know which ads are working?

If not, it’s time to get a better handle on your advertising’s ROI. After all, why waste money buying advertising that isn’t working?

You need to look at two things: which specific ads bring in customers, and which advertising media results in new business. An ad placed in a weekly shopper-type publication may draw new business week after week, while the same ad place in a local, tabloid-format newspaper may not attract any new customers. Or, vice versa.

You can find out which ads and media are producing customers by tracking responses to your ads. …read more at How To Tell Which Ads Are Working – SmallBizResource.com (http://www NULL.smallbizresource NULL.com/blog/main/archives/2009/03/how_to_tell_whi NULL.html), published 5 March 2009.

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Making the most of your sales pitches

What do clients really want and need from salespeople? What do they want from the sales process? Well, although it may seem to many frustrated salespeople that what clients want is to be left alone, this isn’t entirely the case, says sales expert Randy Illig.

“The idea that they don’t want to talk to salespeople isn’t true,” insists Illig, a senior consultant with FranklinCovey’s Sales Performance Group. “They just don’t want to talk to all salespeople.”

Clients want a competent salesperson focused on their numbers and needs, not on his or her own sales objectives, says Illig. They want an efficient sales process that results in good decisions that work to their benefit.

“And the process should add value to customers by exploring choices and assessing the impact of those choices so clients can decide with confidence,” he explains. “Because at the highest level, the biggest fear clients have is that someone will talk them into a poor decision and a bad outcome.” ..read more at Making the Most of Your Sales Pitches – NFIB.com (http://www NULL.nfib NULL.com/object/IO_40171 NULL.html), published 4 March 2009

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Solving a social problem, without going the nonprofit route

It used to be that people who wanted to solve a social problem — like lack of access to clean water or inadequate housing for the poor — created a charity. Today, many start a company instead.

D.light, a company cofounded by Sam Goldman, who spent four years in the Peace Corps in Benin before earning a master’s degree in business from Stanford University, is an example. Mr. Goldman started D.light with the mission of replacing millions of kerosene lamps now used in poor, rural parts of the world with solar-powered lamps.

Having used kerosene lamps himself while living in Benin, Mr. Goldman learned firsthand of kerosene’s problems — it is expensive, it provides poor light and it is extremely dangerous. When the son of his West African neighbor nearly died after suffering severe burns from spilled kerosene, Mr. Goldman said he realized he wanted to create a venture to solve both the social and economic problems caused by these lamps. His time in Benin also convinced him, he said, that only as a business could a project become large enough to reach the great number of people who use these lamps as their primary source of light.

“We could have done it as a nonprofit over a hundred years, but if we wanted to do it in five or 10 years, then we believed it needed to be fueled by profit,” he said. “That’s the way to grow.” …read more on this at Solving a Social Problem, Without Going the Nonprofit Route – NYTimes.com (http://www NULL.nytimes NULL.com/2009/03/05/business/smallbusiness/05sbiz NULL.html), published 4 March 2009.

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Startups in a Downturn

Entrepreneurs who helped build their startups into tech stalwarts—companies like Cisco, Oracle, and Google—share lessons on how to thrive during tough times

December 1987 was no time to be raising money for a startup. Computer engineer Len Bosack was trying to attract funding for a young enterprise called Cisco Systems (CSCO). But the stock market had just crashed and the Dow Jones industrial average had plummeted 40% since October. Gun-shy venture capitalists either didn’t get the newfangled technology or deemed it too risky.

Making matters worse, Bosack was running low on the savings he had used to bootstrap the business, and competition was gaining steam. It wasn’t until this 75th meeting that he found a receptive audience. The willing financier was Donald Valentine of Sequoia Capital, a venture capital firm in Silicon Valley. On Dec. 14, two months after Black Monday, Sequoia invested $2.5 million in Cisco. “Valentine’s reasoning was pretty simple,” recalls Bosack, now CEO of telecom gear-maker XKL. “It doesn’t matter what they are. They are selling stuff in a bad market. With a little bit of capital and more experienced help they should be able to do better.”

Better is just what Cisco did. By the time of its initial share sale three years later, in February 1990—during a recession—the maker of telecom networking equipment was worth $224 million. Within a decade, Cisco Systems had become one of the world’s most valuable companies. …more at Startups in a Dowturn | Business Week (http://www NULL.businessweek NULL.com/technology/content/feb2009/tc20090221_571602 NULL.htm), published 23 February 2009.

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What I learned in the trenches

Veterans-turned-entrepreneurs offer advice

After 13 years in the Marine Corps, Brian Iglesias was ready to embark on a dream career in filmmaking. Prepared to pay his dues, he worked the phones, sent e-mails, and paid visits. But all he ran into were dead ends. “Not too long ago I was leading over 225 Marines in landslide relief operations in the Philippines,” he says. But “I had to beg people to let me intern. Only my friends were willing to give me work.”

Frustrated, Iglesias decided to start his own company and turned to one of a growing number of programs that help soldiers become entrepreneurs. He enrolled in the intensive 14-month Entrepreneurship Bootcamp for Veterans with Disabilities (Iglesias has a metal plate fused in his neck), offered for free to service-disabled veterans at Syracuse, Florida State, UCLA, Texas A&M, and Purdue. Started by James M. Haynie, an Air Force vet turned business school professor …more at What I Learned in the Trenches – BusinessWeek (http://www NULL.businessweek NULL.com/smallbiz/content/feb2009/sb20090210_236725 NULL.htm), published on 10 February 2009.

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Cutting startup costs

When big initial costs make it hard to start your business, look further into the figures—they may not be as scary as they seem

As a startup wedding and event photographer, I made a list of all everything I need to purchase for my business, and it literally scared me. Between investing in equipment, software, Web site design, and advertising, my projected income is much less than my necessary expenses for this company. Photography has been my life’s passion, and I really want to succeed. Is there any advice you can offer me? —M.M., Chicago

Fear often stems from lack of understanding. Delving into the financial details of your venture should clear up your confusion and give you confidence to proceed—or perhaps persuade you that your business model is flawed and needs to be overhauled or scrapped.

You’ll need to consider both your startup expenditures and your operating costs, since the latter will help determine how quickly you can pay back the former. There are many ways to save on startup costs …Cutting Startup Costs – BusinessWeek (http://www NULL.businessweek NULL.com/smallbiz/content/feb2009/sb20090210_652973 NULL.htm), published 10 February 2009.

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