E-mail Newsletters That Customers Actually Read

I recently received an e-mail that had me riveted from start to finish. It contained a true story about two men aboard US Airways flight 1549—the one that crash-landed into the Hudson River. Both passengers had regularly backed up their critical computer data. One did this by transferring info from his hard drive to a second computer, but he had taken both laptops on the plane. The other passenger had used an online backup service called Mozy (owned by EMC). I read their stories in the monthly Mozy newsletter, which I chose to receive when I signed up for Mozy myself. It’s full of fun, interesting, and valuable stories and tips.

During a recent interview, Dave Robinson, Mozy’s vice-president of marketing, explained how any business owner can make an e-mail newsletter more compelling. I also spoke with Janine Popick, chief executive of VerticalResponse, an e-mail and direct marketing provider for small businesses. Here’s their advice on how to get customers to read your e-mail newsletters. Read more of this article at E-mail Newsletters That Customers Actually Read – BusinessWeek, published 4 May 2009.

Flickr photo credit: kin-ichi

By |2012-01-05T06:58:54+01:00May 20, 2009|Blog, Marketing|0 Comments

101 Tips for Getting Started with Email Marketing

Sometimes it seems like EVERY business in America is using an email marketing service – but there are tons of small businesses (more than half – see below) who either do not use one or need to drastically refresh their email marketing activities – beyond just the occasional random email they shoot out to their lists.

Campaigner has just launched a new series of “101 Tips for Getting Started with Email Marketing” to help companies create and execute an effective email marketing strategy. You can sign up to receive a few tips each week via email, or read them as they are posted on Campaigner’s website at

The tips will focus on a different theme each quarter of 2009, starting with Building a Strong Email Marketing Foundation. Here are the first five…more at 101 Tips for Getting Started with Email Marketing –, published 29 March 2009.

Flickr photo credit: Esparta

By |2012-01-05T07:15:25+01:00March 30, 2009|Blog, Online Marketing|0 Comments

A crash course on postal and e-mail list testing

Give a pop quiz to most direct marketers on postal list testing and you’ll find an incredibly knowledgeable group of professionals. Give a similar quiz to the same group on e-mail list testing, and the score may be entirely different.

Just like the proverbial apples and oranges, postal lists and e-mail lists are just not the same when it comes to testing.

Individual knowledge about the nuances of each type of file is essential to a successful outcome. While it’s impossible to cover everything that separates these two direct marketing list tactics, here are some vital tips to make smart list choices for the fourth quarter and beyond.  …more at A Crash Course on Postal and E-mail List Testing –, published 24 Nov 2008.

Flickr photo credit: k.tommy

By |2012-01-05T06:58:54+01:00February 9, 2009|Blog, Marketing|0 Comments
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